All items are shipped from Melbourne, Australia within 3-5 business days of your order being received (not including weekends or public holidays), unless advised otherwise at the time of purchase ie custom orders or buy-ins.
Please then allow standard postage times for delivery to your area, as per the Australia Post website. Once your order has been posted we have no control over Australia Post delivery schedules.
TeckWrap Craft Australia currently only ships within Australia and New Zealand and all items are sent with tracking. Shipping is charged to you at cost, and will be calculated at checkout based on the size and weight of your order.
You have four options for receiving your order
1. Australia Post
TeckWrap Craft Australia will not be held accountable for any items lost or damaged during transit with Australia Post. If you are worried about this at all then I would urge you to take out Signature on Delivery and/or additional Insurance on your order.
Signature on Delivery is $2.95 – you can add it to your cart here.
Please note that Australia Post provides free insurance on the first $100 value of items, so you only need to add additional insurance if you have purchased over $100 of product.
Order Value: $100.00-$199.99 – you can add it to your cart here.
Order Value: $200.00-$299.99 – you can add it to your cart here.
Order Value: $300.00+ – you can add it to your cart here.
Sendle is a courier service, and their prices will always be cheaper than Australia Post rates for the same parcel. They don’t offer an express service, sometimes parcels can take a week or more to arrive, but if you’d prefer to save money on shipping, these are usually your best bet.
Please note that Sendle provides free insurance on the first $100 value of items, so you only need to add additional insurance if you have purchased over $100 of product.
3. Local Pickup
If you live in Melbourne then I am happy to arrange for contactless local pickup from my home. If you select Local Pickup on checkout then I will be in touch to make arrangements with you as soon as your order is ready for collection. Note that the GENERAL AREA for pickup (I won’t post the exact suburb or address on our website as we are a home-based business) is Carrum Downs. We can arrange for local pickups any weekday between 8am-5pm, plus evenings and weekends by prior arrangement.
4. Free Shipping
All orders over $120 will automatically qualify for free shipping. Orders to New Zealand are not eligible for free shipping, and sale items also do not qualify. Discount codes may be used on orders with free shipping, but please note the invoice value must be $120 AFTER discount code.
This free shipping will be via a provider of our choice, by most economical means. If you specifically require your order to be shipped by Australia Post then please pay for Australia Post shipping, as we cannot guarantee that Australia Post will be the most economical option. Therefore, if taking advantage of the free shipping code, you must provide a street address for shipping, as Sendle cannot deliver to a Post Office box or a Parcel Locker.
Remember, insurance is not automatically included with free shipping so if you require shipping insurance please purchase it using the following links: